When a prospect responds to your automated outreach, a manual task will appear in your task list. The sequence will be paused until you review the prospect's response and choose how to proceed.
To manage prospect responses:
.1Go to your task list. You will see the number of manual tasks that require your attention.
.2Click "Review" to assess the prospect's response.
.3The platform's AI will suggest the most relevant course of action:
If the AI suggests completing the sequence, click "Complete Sequence". This indicates that the prospect's response was not a strong indication of interest, and the sequence will proceed to the next step.
If the AI suggests you take over manually, click "Complete sequence". This option is recommended when the AI detects a strong positive response from the prospect. The sequence will stop, and you can engage with the prospect directly.
No further action will be taken in the sequence until you choose to either complete or continue the sequence.